Returns Policy
Change of heart?
We’ll happily return (refund) your full-priced Sunnies, Blue Light Glasses & Eyewear, within 14 days of delivery.
All items must be returned in the original packaging.
All returns must be lodged to our support email address (support@fashemco.com) prior to posting back to us otherwise we may not be able to accept the returned goods.
Products received after 14 days or not received in its original condition will not be issued a refund. Any products we receive that require shipping back to your address will be at the cost of the customer.
Please allow 2-3 weeks for the receipt and processing of your return. A credit will be issued to the original form of payment. You will receive confirmation by email when your return is completed.
Shipping and other charges are non-refundable and the costs for this fee will be deducted at time of refund, please contact our support team to find out what the cost will be for your delivery.
If the product you received was damaged or faulty, it will be replaced with an identical product. If we are unable to replace your product, we will offer you the option of choosing another product of the same value. Please contact our support team and provide us with images of the shipping label, the damage to the product and its packaging.
Contact us at:
support@fashemco.com
Should you require any further information. Please make sure to include your full name and order number.
Please note: We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted products at your own expense.
Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, from the date we receive the faulty product.
We’ll happily return (refund) your full-priced Sunnies, Blue Light Glasses & Eyewear, within 14 days of delivery.
All items must be returned in the original packaging.
All returns must be lodged to our support email address (support@fashemco.com) prior to posting back to us otherwise we may not be able to accept the returned goods.
Products received after 14 days or not received in its original condition will not be issued a refund. Any products we receive that require shipping back to your address will be at the cost of the customer.
Please allow 2-3 weeks for the receipt and processing of your return. A credit will be issued to the original form of payment. You will receive confirmation by email when your return is completed.
Shipping and other charges are non-refundable and the costs for this fee will be deducted at time of refund, please contact our support team to find out what the cost will be for your delivery.
If the product you received was damaged or faulty, it will be replaced with an identical product. If we are unable to replace your product, we will offer you the option of choosing another product of the same value. Please contact our support team and provide us with images of the shipping label, the damage to the product and its packaging.
Contact us at:
support@fashemco.com
Should you require any further information. Please make sure to include your full name and order number.
Please note: We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted products at your own expense.
Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, from the date we receive the faulty product.
