If your product is found to be faulty, it will be replaced with an identical product. If we are unable to replace your product, we will offer you the option of choosing another product of the same value.
Please note: We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted products at your own expense.
Where the return relates to a faulty item, the replacement product will be sent out to you, at no charge, from the date we receive the faulty product.